Cookie Policy
Kappak Solutions · Kosovo · Last updated: March 2025
1. What are cookies?
Cookies are small text files that websites store on your device (computer, tablet, phone). They help the site remember your choices, keep you logged in, or understand how the site is used. We also use similar technologies (e.g. local storage) where relevant; in this policy we use "cookies" to cover these as well.
2. How we use cookies and tracking technologies
We use cookies to run our website, improve your experience, and (if you agree) to analyse traffic. We only use non-essential cookies after you have given your consent, e.g. via our cookie banner.
3. Categories of cookies
Essential cookies
These are necessary for the website to function (e.g. security, load balancing, remembering cookie preferences). They do not require your consent under applicable law. You cannot turn them off and still use the site normally.
Analytics cookies
These help us understand how visitors use our website (e.g. pages viewed, time spent). We use PostHog for this. These cookies are only set if you accept analytics cookies. For more on how PostHog uses data, see PostHog's Privacy Policy.
Marketing cookies
We do not currently use marketing or advertising cookies on kappak-solutions.com. If we do in the future, we will ask for your consent and update this policy.
4. Retention of cookie data
Cookie retention depends on the type: session cookies are deleted when you close the browser; persistent cookies stay for a set period (e.g. 12–24 months for analytics). You can clear cookies at any time via your browser settings. For PostHog, retention is also governed by your choices in our cookie banner and PostHog's data retention settings.
5. Third parties
PostHog may receive data linked to your use of our site when you accept analytics cookies. Their processing is subject to PostHog's Privacy Policy. We do not sell cookie or personal data to third parties.
6. How to manage cookies
You can accept or refuse non-essential cookies via our cookie banner when you first visit, or by changing your preferences (if we offer a preference centre). You can also block or delete cookies in your browser settings. Blocking essential cookies may affect how the website works. For more on your rights over personal data we process, see our Privacy Policy.
7. Changes
We may update this Cookie Policy from time to time. The "Last updated" date at the top will change when we do. We encourage you to check this page periodically.
8. Contact
For questions about cookies or this policy, contact us at info@kappak-solutions.com.